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  • A: Our cancellation policy applies to all Apple Core Hotels. If you have made your reservation on our website, please click on the Find My Reservations tab and enter your reservation details. Or if you have booked by calling the hotel, please call the hotel to cancel.
     
    You may cancel your upcoming reservation before 3PM EST at least 48 hours prior to the arrival date. If you do not cancel by this time, the card provided at the time of reserving, will be charged for a one night's stay (room charges + tax). To modify the reservation, call our Reservations Department 800.567.7720. Note: Advance Pay reservations are non-refundable.
     
    If you have made your reservation with an online travel agent or third party, please contact them for information on canceling your reservation.
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Apple Core Hotels
Toll Free: 15 West 39th Street, 2nd Floor, New York, New York 10018
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