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Apple Core Hotels Privacy Policy

POLICIES & BOOKING CONDITIONS

GUARANTEE

All reservations must be guaranteed with a major credit card (American Express, Visa, MasterCard, and Discover). The hotel will check the card's validity up to 48 hours prior to your date of arrival by taking an approval for the first night's room charge + taxes. If your card is unable to be validated, your reservation will be canceled with no guarantee of a room upon arrival.

RATE RULES

Rates are based upon and confirmed in US dollar currency.

SPECIAL OFFERS

Special offers are based on availability at the time of booking and must be booked directly on AppleCoreHotels.com. Restrictions and blackout dates may apply.

CHECK-IN

Guests must be 18 years or older with photo identification to reserve and check-in to a room. Acceptable forms of identification include a driver's license, passport, and government photo identification. Photo identification must also match the name that is on the reservation.
Check-in begins at 3:00 PM EST. Check-out is 12:00 PM EST.

PAYMENT OPTIONS UPON CHECK-IN

A valid credit card and photo identification is required. American Express, Visa, MasterCard, and Discover are accepted as a form of payment. Cash payment is also accepted with valid photo identification.

CANCELLATION

Advance Deposit reservations are non-refundable, non-cancellable and non-modifiable. 100% deposit is required at time of booking. The card charged must be presented with valid photo identification upon check-in.
You may cancel standard reservations before 3PM EST 48 hours prior to your arrival date. If you do not cancel by this time you will be charged for one night's stay (room charge + tax). To modify your reservation, call our Reservations Department at 800.567.7720.NO SHOW FEEOne night's room and tax will be charged for no show depending on rate plan. Advance Deposit reservations are 100% penalty.

THIRD PARTY BOOKINGS

All third-party bookings must be modified or cancelled via the channel reserved. This includes reservations made through Booking.com, Expedia, HotelsTonight, Hotelbeds, Trivago,

CHILD POLICY

Children under 13 stay free when utilizing existing bedding. Note that children are included in the maximum occupancy for each room type. Children over the age of 13 will be charged US $15 plus 14.75% tax (5.875% City + 8.875% State) per night.

TAXES

14.75% tax (5.875% City + 8.875% State) + $3.50 Occupancy charge ($5.50 for a 2-room suite) per night, per room. Taxes are subject to change without notice.

FACILITIES SURCHARGE

Comprehensive daily fee of US $19.60 ($18.00 + city tax) for facility use and amenities bundle, inclusive of premium Wi-Fi for up to six streaming devices per room during your stay, unlimited local and domestic long-distance telephone calls and messaging, continental breakfast, and, where applicable, 24-hour use of business and fitness centers.

EXTRA PERSON CHARGE

US $15 plus taxes (14.75%, or 5.875% City & 8.875% State) per night per person when utilizing existing bedding.

SMOKING POLICY

The Hotel @ New York City, The Hotel @ Fifth Avenue, and The Broadway @ Times Square Hotel are smoke-free properties. The Hotel @ Times Square has limited smoking rooms available.

INCIDENTALS

Deposit requirement upon check-in, US $25 (via credit/debit card - card must be registered under the name of the guest arriving) per night or US $100 cash per night. The deposit will be refunded upon check-out if no charges are incurred.

EARLY CHECK-IN & LATE CHECK-OUT

If you arrive early, the hotel can store your luggage in the lobby until your room is ready. Late check-out is based upon hotel availability. Contact the Front Desk for any questions.

PARKING

Onsite parking is not available at any Apple Core Hotels property. Offsite parking is guaranteed at a nearby, third-party garage. Please visit the individual property page for more information. Apple Core Hotels is not liable or responsible for any loss, theft and damage incurred within the operator's garage.

PET POLICY

No pets are allowed. Trained service animals are permitted.

CONTACT

We are happy to assist you with any questions or concerns you many have. Please visit our Contact page for individual property information.

Our Core Beliefs Regarding User Privacy And Data Protection

  • User privacy and data protection are human rights
  • We have a duty of care to the people within our data
  • Data is a liability, it should only be collected and processed when absolutely necessary
  • We loathe spam as much as you do!
  • We will never sell, rent or otherwise distribute or make public your personal information

Relevant Legislation

Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

Personal Information That This Website Collects And Why We Collect It

This website collects and uses personal information for the following reasons:

Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer's IP address, which could be used to personally identify you, but Google does not grant us access to this. We consider Google to be a third party data processor (see section below).
GA makes use of cookies, details of which can be found on Google's developer guides. Our website uses the analytics.js implementation of GA. Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
In addition to Google Analytics, this website may collect information (held in the public domain) attributed to the IP address of the computer or device that is being used to access it.

Blog

Should you choose to add a comment to any posts that we have published on blog sites, the name and email address you enter with your comment will be saved to this website's database, along with your computer's IP address and the time and date that you submitted the comment. This information is only used to identify you as a contributor to the comment section of the respective blog post and is not passed on to any of the third party data processors detailed below. Only your name and email address that you supplied will be shown on the public-facing website.
Your comments and it's associated personal data will remain on this site until we see fit to either
  • Remove the comment or
  • Remove the blog post. Should you wish to have the comment and it's associated personal data deleted, please email us here using the email address that you commented with.
If you are under 16 years of age you MUST obtain parental consent before posting a comment on our blog.
NOTE: You should avoid entering personally identifiable information to the actual comment field of any blog post comments that you submit on this website.

Contact forms and email links

Should you choose to contact us using the contact form on our Contact us page, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section below. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted before being sent across the internet. The email content is then decrypted by our local computers and devices.

Email newsletter

If you choose to join our email newsletter, the email address that you submit to us will be forwarded to Benchmark who provide us with email marketing services. We consider Benchmark to be a third party data processor (see section below). The email address that you submit will not be stored within this website's own database or in any of our internal computer systems.
Your email address will remain within Benchmark's database for as long as we continue to use Benchmark's services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.
If you are under 16 years of age you MUST obtain parental consent before joining email newsletter.

Third Party Data Processors

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section above.

Cookie Policy

This policy covers the use of cookies and other technologies. The types of cookies we use fall into 3 categories:
  • Essential cookies and similar technologies

    These are vital for the running of our services on our websites and apps. Without the use of these cookies parts of our websites would not function. For example, session cookies allows a navigation experience that is consistent and optimal to user's network speed and choice of device.
  • Analytics cookies and similar technologies

    These collect information about your use of our websites and apps, and enable us to improve the way it works. For example, analytics cookies show us which are the most frequently visited pages. They also help identify any difficulties you have accessing our services, so we can fix any problems. Additionally these cookies allow us to see overall patterns of usage at an aggregated level.
  • Tracking, advertising cookies and similar technologies

    We use these types of technologies to provide advertisements that are more relevant to your interests. This can be done by delivering online adverts based your previous web browsing activity. Cookies are placed on your browser which will remember the websites you have visited. Advertising based on what you have been looking at is then displayed to you when you visit websites who use the same advertising networks.
We may also use cookies and similar technologies to provide you with adverts based on your location, offers you click on, and other similar interactions with our websites and apps.

Data Breaches

We will report any unlawful data breach of this website's database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

Changes To Our Privacy Policy

This privacy policy may change from time to time to conform with legislation and/or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.
By entering a valid email address that you have access to, we will inform you any personal information we collect that is associated with that email address and how to manage it.
Apple Core Hotels
Toll Free: 15 West 39th Street, 2nd Floor, New York, New York 10018
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